- Trusted site recommended by Online Money World
LDLC is the leader in IT and High Tech.
LDLC is first a French e-commerce created in 1996 on which you will find everything related to IT and high-tech.
- + 25,000 referenced articles
- 21,000 m2 of storage space
- more than 5000 packages sent per day
- 1000 brands in the catalog
- 300 product families
- more than 1 million fans on Facebook
- 5 million visitors
- 25 million page views per month
It's also a technical service with :
- 50 councilors at your disposal
- a service to mount your PC in their workshops
- 1400 mails processed per day (of which 90% of after sales service requests are resolved in less than 24h)
LDLC, it's also the LDLC group regrouping several Internet sites :
- LDLC : The site to buy computer equipment as an individual (if you reside in France, Belgium, Switzerland or Luxembourg).
- LDLC Pro : the same site, but for professionals (with prices displayed excluding tax).
- Anikop : everything you need for your shop.
- Hardware.fr : a news site and a forum dedicated to the IT world.
- Materiel.net : a trusted site similar to LDLC that was bought by LDLC in March 2016.
LDLC is also a professional customer service with 60 customer advisors.
The customer service at LDLC consists of 4 teams :
- a 1st team ensures the answer to the technical requests (before and after sales).
- a 2nd team answers general questions (offers, services and tracking of deliveries).
- a 3rd team takes care of the administrative contacts with the different carriers.
- a 4th team takes care of a part of the calls of the customers in shop.
Thanks to their professionalism, LDLC has been elected 3 times in a row "Customer service of the year".
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Very trusted site on which I buy all my computer hardware
Note : 5 / 5
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Review published on 17 August 2017 UTC by mondegains